SUPPLY CHAIN INTEGRATION: A LITERATURE REVIEW

Abstract

In recent years, the relationship between Supply Chain Integration (ICS) and organizational performance has been studied, as well as factors that enhance the success of integration. However, the work developed to determine what directly interferes with the dimensions of integration (internal, with clients and with suppliers), and how they can be identified in organizations is scarce. A review of the literature aimed at obtaining a reasonable understanding of the factors that influence the ICS to achieve the success of its implementation was carried out. The main success factors identified are the human resources, the strategy of the organization, the communication, and the Information Technologies implemented, there is a greater agreement in the authors reviewed in the importance of the last two, which are related both to the integration internal as external. A list of elements is proposed as a reference for the creation of instruments to evaluate the ICS level.