Revisão sobre redes sociais: aplicações e contribuições para a gestão do conhecimento

Autores/as

Palabras clave:

Redes Sociais, Análises das Redes Sociais, Transferência de Conhecimento

Resumen

Este trabalho apresenta uma abordagem sobre redes sociais intraorganizacionais usados em estudos anteriores. Mais especificadamente, identificam-se métodos de coleta de dados em redes sociais, a constituição da sua estrutura organizacional e as influências e fatores das redes sociais perante a transferência do conhecimento. O levantamento foi realizado através de uma revisão sistemática da literatura e algumas etapas foram estabelecidas baseada no protocolo Prisma. Foram selecionados 55 artigos dos quais os principais resultados apresentam: (i) as principais análises de redes utilizadas em pesquisas, (ii) como se consolidam as estruturas das mesmas no âmbito pessoal e organizacional, (iii) e quais os fatores que travam a transferência do conhecimento na estrutura organizacional.

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Biografía del autor/a

Vanessa Becker Bertoni, Universidade Federal do Rio Grande do Sul

Mestre em Engenharia de Produção. Programa de Pós-graduação em Engenharia de Produção. Universidade Federal do Rio Grande do Sul – UFRGS. Porto Alegre. Brasil. 

Alejandro Germán Frank, Universidade Federal do Rio Grande do Sul

Doutor em Engenharia de Produção, Professor, Núcleo de Engenharia Organizacional. Programa de Pós-graduação em Engenharia de Produção. Universidade Federal do Rio Grande do Sul – UFRGS. Porto Alegre. Brasil.

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2016-12-31

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