Revisão sobre redes sociais: aplicações e contribuições para a gestão do conhecimento

Resumen

Este trabalho apresenta uma abordagem sobre redes sociais intraorganizacionais usados em estudos anteriores. Mais especificadamente, identificam-se métodos de coleta de dados em redes sociais, a constituição da sua estrutura organizacional e as influências e fatores das redes sociais perante a transferência do conhecimento. O levantamento foi realizado através de uma revisão sistemática da literatura e algumas etapas foram estabelecidas baseada no protocolo Prisma. Foram selecionados 55 artigos dos quais os principais resultados apresentam: (i) as principais análises de redes utilizadas em pesquisas, (ii) como se consolidam as estruturas das mesmas no âmbito pessoal e organizacional, (iii) e quais os fatores que travam a transferência do conhecimento na estrutura organizacional.

Biografía del autor

Vanessa Becker Bertoni, Universidade Federal do Rio Grande do Sul
Mestre em Engenharia de Produção. Programa de Pós-graduação em Engenharia de Produção. Universidade Federal do Rio Grande do Sul – UFRGS. Porto Alegre. Brasil. 
Alejandro Germán Frank, Universidade Federal do Rio Grande do Sul
Doutor em Engenharia de Produção, Professor, Núcleo de Engenharia Organizacional. Programa de Pós-graduação em Engenharia de Produção. Universidade Federal do Rio Grande do Sul – UFRGS. Porto Alegre. Brasil.

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Publicado
2017-09-12
Cómo citar
BECKER BERTONI, Vanessa; GERMÁN FRANK, Alejandro. Revisão sobre redes sociais: aplicações e contribuições para a gestão do conhecimento. Revista Ingeniería Industrial, [S.l.], v. 15, n. 3, p. 333-343, sep. 2017. ISSN 0718-8307. Disponible en: <http://revistas.ubiobio.cl/index.php/RI/article/view/2951>. Fecha de acceso: 23 sep. 2017
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