Applied emotional education: Strengthening socioemotional skills in educational and healthcare contexts

Main Article Content

Mónica Cardona Valencia
Claudia Fraile Escudero

Abstract

Emotional intelligence (EI) is a key competency in educational and healthcare contexts, particularly relevant for university and school teachers and healthcare professionals. This article reflects on two workshops implemented in these settings, aimed at strengthening emotional skills, effective communication, and conflict management. Based on workshop outcomes and recent evidence, significant improvements are highlighted in teachers’ well-being, self-efficacy, and reduced burnout, as well as increased resilience and professional quality of life in healthcare workers. The article discusses the importance of emotional training programs and identifies methodological challenges, such as the need for longitudinal follow-ups and objective measures. It concludes that investing in EI benefits not only individuals but also positively impacts learning and clinical care environments, fostering healthier, more effective, and humanized organizational climates.

Article Details

How to Cite
Cardona Valencia, M., & Fraile Escudero, C. (2025). Applied emotional education: Strengthening socioemotional skills in educational and healthcare contexts. Revista Reflexión E Investigación Educacional, 7(2), 1–11. https://doi.org/10.22320/reined.v7i2.7366
Section
Reflexiones Pedagógicas
Author Biographies

Mónica Cardona Valencia, Universidad del Bío-Bío

Facultad de Ciencias de la Salud y de los Alimentos

Claudia Fraile Escudero, Universidad de Santiago de Chile

Facultad de Ciencias Médicas

References

Al Jaberi, A. T., Alzouebi, K., & Abu Khurma, O. (2024). An investigation into the impact of teachers’ emotional intelligence on students’ satisfaction of their academic achievement. Social Sciences, 13(5), 1–15. https://doi.org/10.3390/socsci13050244 DOI: https://doi.org/10.3390/socsci13050244

Amaya Afanador, A. (2012). Simulación clínica y aprendizaje emocional. Revista Colombiana de Psiquiatría, 41(Suppl. 1), 44–51. http://www.scielo.org.co/scielo.php?script=sci_arttext&pid=S0034-74502012000500006&lng=en&tlng=es DOI: https://doi.org/10.1016/S0034-7450(14)60178-5

Ávila Pinto, P., Núñez Sepúlveda, G., & Quitral San Martín, L. (2024). Influencia de las competencias socioemocionales, en el desarrollo de la formación por competencias en estudiantes de educación superior. Revista Reflexión e Investigación Educacional, 6(1), 1–8. https://doi.org/10.22320/reined.v6i1.6465 DOI: https://doi.org/10.22320/reined.v6i1.6465

Birks, Y. F., & Watt, I. S. (2007). Emotional intelligence and patient-centred care. Journal of the Royal Society of Medicine, 100(8), 368–374. https://doi.org/10.1177/014107680710000813 DOI: https://doi.org/10.1177/014107680710000813

Bisquerra, R. (2003). Educación emocional y competencias básicas para la vida. Revista de Investigación Educativa, 21(1), 7–43. https://revistas.um.es/rie/article/view/99071

Boulougari, K., Christodoulakis, A., Bouloukaki, I., Karademas, E. C., Lionis, C., & Tsiligianni, I. (2025). Improving GPs’ emotional intelligence and resilience to better manage chronic respiratory diseases through an experiential online training intervention: A mixed methods study. Healthcare, 13(1), Article 21. https://doi.org/10.3390/healthcare13010021 DOI: https://doi.org/10.3390/healthcare13010021

Brackett, M. A., Rivers, S. E., Reyes, M. R., & Salovey, P. (2012). Applying emotional intelligence to the improvement of school-based social and emotional learning programs. In J. A. Durlak, R. P. Weissberg, & A. W. Mermelstein (Eds.), Handbook of social and emotional learning: Research and practice (pp. 19–37). Guilford Press.

Cabello, R., Ruiz-Aranda, D., & Fernández-Berrocal, P. (2010). Docentes emocionalmente inteligentes. Revista Electrónica Interuniversitaria de Formación del Profesorado, 13(1), 44–49. http://www.redalyc.org/articulo.oa?id=217014922005

Casassus, J. (2015). La educación del ser emocional. Editorial Cuarto Propio.

Cropanzano, R., Weiss, H. M., Hale, J. M., & Shumaker, E. S. (2003). Affect and the workplace: Past, present, and future. Journal of Management, 29(1), 3–19. DOI: https://doi.org/10.1016/S0149-2063_03_00081-3

Extremera, N., Fernández-Berrocal, P., & Mestre, J. M. (2004). Medidas de evaluación de la inteligencia emocional. Revista Latinoamericana de Psicología, 36, 209–228 http://www.redalyc.org/articulo.oa?id=293121924009

Fernández-Berrocal, P., Extremera, N., & Ramos, N. (2004). Validity and reliability of the Spanish modified version of the Trait Meta-Mood Scale. Psychological Reports, 94, 751–755. https://doi.org/10.2466/pr0.94.3.751-755 DOI: https://doi.org/10.2466/pr0.94.3.751-755

Goleman, D. (1995). Emotional intelligence. Bantam Books.

Hidalgo Ortiz, J. P. (2024). ¿Desde qué enfoque se pueden estudiar las competencias emocionales en profesores? Revista Reflexión e Investigación Educacional, 6(2), 1–12. https://doi.org/10.22320/reined.v6i2.6703 DOI: https://doi.org/10.22320/reined.v6i2.6703

Hojat, M. (2016). Empathy in health professions education and patient care. Springer. DOI: https://doi.org/10.1007/978-3-319-27625-0

Lagos, N., Lopez, V., Zagal, E., & Anabalón, Y. (2024). Educación emocional: Propuestas educativas desde la escuela. Ediciones Universidad del Bío-Bío.

Litendahl, M., Kaihlaniemi, J., Autio, O., Kähkönen, O., & Oikarinen, A. (2025). Healthcare professionals’ perceptions of emotional intelligence in remote counselling: A descriptive qualitative study. Nursing Open, 12(4), e70218. https://doi.org/10.1002/nop2.70218 DOI: https://doi.org/10.1002/nop2.70218

López, V., Zagal Valenzuela, E., & Lagos San Martín, N. (2020). Competencias socioemocionales en el contexto educativo: Una reflexión desde la pedagogía contemporánea. Revista Reflexión e Investigación Educacional, 3(1), 149–160. https://doi.org/10.22320/reined.v3i1.4508 DOI: https://doi.org/10.22320/reined.v3i1.4508

Maslach, C., & Leiter, M. P. (2016). Understanding the burnout experience: Recent research and its implications for psychiatry. World Psychiatry, 15(2), 103–111. https://pmc.ncbi.nlm.nih.gov/articles/PMC4911781/ DOI: https://doi.org/10.1002/wps.20311

Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D. J. Sluyter (Eds.), Emotional development and emotional intelligence: Educational implications (pp. 3–31). Basic Books.

McNaught, C., & Shum, S. B. (2009). Learning design for a 21st century. Routledge.

Oliveira, S., Roberto, M. S., Pereira, N. S., Marques-Pinto, A., & Veiga-Simão, A. M. (2021). Impacts of social and emotional learning interventions for teachers on teachers’ outcomes: A systematic review with meta-analysis. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.677217 DOI: https://doi.org/10.3389/fpsyg.2021.677217

Pérez-González, J.-C., Yáñez, S., Ortega-Navas, M. C., & Piqueras, J. A. (2020). Educación emocional en la educación para la salud: cuestión de salud pública. Clínica y Salud, 31(3), 127–136. https://doi.org/10.5093/clysa2020a7 DOI: https://doi.org/10.5093/clysa2020a7

Powell, C., Brown, T., Yap, Y., Hallam, K., Takac, M., Quinlivan, T., Xenos, S., & Karimi, L. (2024). Emotional intelligence training among the healthcare workforce: A systematic review and meta-analysis. Frontiers in Psychology, 15, Article 1437035. https://doi.org/10.3389/fpsyg.2024.1437035 DOI: https://doi.org/10.3389/fpsyg.2024.1437035

Rabol, L. I., Andersen, M. L., Ostergaard, D., Bjorn, B., Lilja, B., & Mogensen, T. (2011). Descriptions of verbal communication errors between staff. BMJ Quality & Safety, 20(3), 268–274. https://doi.org/10.1136/bmjqs.2010.040238 DOI: https://doi.org/10.1136/bmjqs.2010.040238

Ratey, J. J., & Hagerman, E. (2008). Spark: The revolutionary new science of exercise and the brain. Little, Brown and Company.

Reason, J. (1990). Human error. Cambridge University Press. DOI: https://doi.org/10.1017/CBO9781139062367

Ruiz González, E. P., & Muñoz Argel, M. N. (2024). Competencias socioemocionales de profesionales de la atención sanitaria en hospitales del Atlántico Colombia. European Public & Social Innovation Review, 9, 1–16. https://doi.org/10.31637/epsir-2024-975 DOI: https://doi.org/10.31637/epsir-2024-975

Ryff, C. D., & Keyes, C. L. M. (1995). The structure of psychological well-being revisited. Journal of Personality and Social Psychology, 69(4), 719–727. https://psycnet.apa.org/doi/10.1037/0022-3514.69.4.719 DOI: https://doi.org/10.1037//0022-3514.69.4.719

Sadler, D. R. (1989). Formative assessment and the design of instructional systems. Instructional Science, 18(2), 119–144. https://link.springer.com/article/10.1007/BF00117714 DOI: https://doi.org/10.1007/BF00117714

Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition and Personality, 9(3), 185–211. https://doi.org/10.2190/DUGG-P24E-52WK-6CDG DOI: https://doi.org/10.2190/DUGG-P24E-52WK-6CDG